Privacy Policy

Updated: September 2022

APEXRENTAL INC. values and respects the privacy and security of your personal information.

This Privacy Policy describes how APEXRENTAL INC. and its affiliates (herein, collectively, “APEX,” “we” or “us”) collect, use, share, retain, and protect personal information obtained through your customer relationship with us.

By purchasing any of our services (“Services”), using or accessing our website or social media pages (the “Sites”), or contacting us for customer support (i.e. by email, phone, filling out forms or otherwise), you agree to the terms of this Privacy Policy and consent to the policies and practices described herein for the collection, use and disclosure of your Personal Information.

What is Personal Information?

Personal information is any information that identifies you, or by which your identity could be deduced. This may include information such as your name, address, phone number, email address, payment details (for example, your credit card information), transaction history and any other information you provide us (“Personal Information”).

What Personal Information Do We Collect and Why Do We Collect It?

We collect and store any information that you provide to us directly when you purchase our Services, visit our Sites or contact customer support. Most of the information collected about you for retail services is basic information that we need to complete a purchase, provide you with a refund or exchange, or process and keep track of transactions.

When you visit our Sites or use our Services, we may also collect certain kinds of user information, such as IP addresses, browser and device types, and which pages or content you access. This information may be associated with you and used to deliver our Services and provide technical troubleshooting. Certain parts of our Sites use cookies to enable our systems to recognize your browser and to provide convenience and other features to you, such as recognizing you as an existing customer or previous visitor.

We use your Personal Information to: (a) provide our Services to you; (b) communicate with you from time to time via email; (c) improve and optimize our Sites and Services (for example, by generating analytics about how visitors browse and interact with the Sites, and to assess the success of our marketing and advertising campaigns); (d) include you in any direct marketing activities (only after obtaining your express consent if done electronically); and (e) other business purposes.

When you make a payment to us, we use third-party services to process payments and do not have access to your payment information. The third-party services will be responsible for securely managing your personal and financial data in accordance with payment card industry data security standards (also known as PCI DSS).

Sharing Information

We are committed to protecting your privacy and we will not disclose your Personal Information to any third-party to enable them to market their products and services and we will not sell your Personal Information under any circumstances. APEX may use third-party services to deliver the Services to you, including but not limited to email, electronic document signing software applications, and other web tools. You acknowledge and agree that you may be required to agree to third-party terms of service in order to receive such third-party services and use the Services.

By consenting to this Privacy Policy, your information will be accessed and used in the following ways: (a) by employees and independent contractors engaged by APEX (collectively, our “Representatives”) to deliver our Services and respond to inquiries related to our Services; (b) by our Representatives to confirm your purchase of our Services, understand our customer demographics and preferences, and communicate with you; and (c) by third party service providers to provide certain services, such as processing payment card information, videoconferencing, web hosting, and email service providers.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

How Long Do We Keep Your Information?

We retain your information as long as required to provide our Services, or as long as required for APEX to fulfill our business requirements, agreements, contracts, and legal obligations.

How Do We Get Your Consent?

APEX does not collect, use or disclose your Personal Information without your consent except where required by law. Consent may be provided in writing or orally or may be implied through your conduct with us.


How Do We Keep Your Information Safe?

APEX takes reasonable precautions to protect your Personal Information in accordance with this Privacy Policy and applicable laws by implementing industry standard safeguards and following our internal data security practices and procedures. When we are required by law to provide information to third parties, we take reasonable steps to verify the lawful authority for the collection and we disclose only the information that is legally required. Our security practices rely on you keeping your username and password secure and not sharing that information with anyone else. You are also responsible for keeping your devices secure, to prevent unauthorized use and access of any passwords and account information.

What Are The Risks Of Email Communications?

We communicate with our customers primarily via email. You should be aware that email correspondence cannot be guaranteed to be secure, unchanged, error free or safe. Email transmissions can be intercepted, diverted, altered, lost, or delayed.

Unless you notify us in writing not to use email to communicate with you, your acceptance of this Privacy Policy is deemed to include your consent for APEX to use email to communicate with you, and your agreement to assume all risks in connection with same.

Note that certain of our Services may only be available to you for so long as you continue to consent to APEX communicating with you via email.

What If We Change Our Privacy Policy?

We may change our Privacy Policy from time to time. It is your responsibility to review our Privacy Policy for any changes. You understand and agree that your continued use of the Sites or our Services constitutes your agreement to any such changes.

Note that our Sites may contain links to other websites or social media pages which are not governed by this Privacy Policy. If you follow a link to any such other website or social media page, you agree you are doing so at your own risk.

How Can You Opt-Out Of Receiving Marketing Communications?

If you decide you no longer want your Personal Information used or shared for marketing products and services to you, you may opt out of receiving promotional offers at any time by submitting a written request to us. We will process your request within a reasonable period of time following receipt of your request. Please note that even if you have opted out of receiving marketing communications, we may still contact you for non-marketing purposes including, without limitation, fraud, collections, account maintenance and transactional and/or operational purposes.

Contact Us

If you have further questions or concerns regarding our privacy policies or procedures, or if you would like to review, verify or update your Personal Information, please contact us.

You may contact us by email at: _______________________________